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We photograph our work. Here’s what we do with those photographs, what we never publish, and how to say no.
Three before, three after, on every job, including the small ones. Two reasons: it is our record of what the property looked like when we arrived and when we left, which protects both of us if there is ever a question. And a before-and-after pair photographed from the same spot is the single most useful thing we can show the next person who calls.
No house numbers or street signs identifying the property. No mailbox names. No vehicle licence plates. No people without their permission. No full street address in a caption, town and acreage only. Nothing identifying a property owner by name.
Where a structure stands on or beside the work area, it appears in the photographs. We do not identify the owner, the family or the address. On estate and probate work in particular we’re aware that a photograph of a family home coming down is not a neutral thing, and we handle it accordingly, ask us not to publish it and we won’t, no explanation needed.
Tell us at any point: at the quote, on the day, or afterwards. Call (251) 454-2801. We will still photograph the work for our own records, because that protects both of us, but nothing will be published anywhere.
If a photograph of your property is already published and you want it removed, call us. We’ll take it off our website and our Google profile within two business days. Material already used in printed advertising can’t be recalled, but we’ll stop using it.
Photographs we take remain our property. You are welcome to a copy of the photographs of your own job for your records, your insurer or your listing agent, just ask. What you may not do is use our photographs to advertise another business.
Call and you get John Williams, not an answering service and not a dispatcher. If it’s after hours or a Sunday, send the form and you’ll have a text back and a callback first thing.